11223b Privacy Policy

1 Types of Information We Collect

11223b may collect your information through various processes. We collect this information directly from you, through automated technologies, and from third-party service providers.

1.1 Information You Provide Directly

When you open an account on our platform, make a transaction, or contact support, we may collect the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID or passport details (for identity verification)
• Payment method information (bKash, Nagad, Rocket, Upay account numbers)
• Account password and security question answers

1.2 Automatically Collected Information

When you browse our website, certain information is collected automatically:

• IP address and device type
• Browser type, language settings, and operating system
• Page visit times, duration, and navigation paths
• Usage patterns collected through cookies and similar tracking technologies

1.3 Information Collected from Third Parties

For the purposes of identity verification and fraud prevention, we may collect information from trusted third-party verification services. This information is used solely to ensure the security of your account.

2 Purposes of Using Your Information

11223b uses collected information only for the following legitimate purposes. We do not use your information for any other purpose without your consent.

• Creating, managing, and verifying accounts
• Processing financial transactions and preventing fraud
• Enforcing the 21+ age limit and responsible gaming policy
• Providing customer service and technical support
• Improving the platform and enhancing user experience
• Complying with applicable laws and regulations
• Detecting and preventing security breaches and misuse
• Sending relevant offers and promotional notifications with your consent

We never sell your personal information to third-party advertisers.

3 Data Storage and Security

3.1 Security Measures

11223b applies industry-standard security measures to protect your privacy:

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
• AES-256 encryption technology for stored data
• Two-Factor Authentication support
• Regular security audits and vulnerability testing
• Limited staff access and strict internal policies

3.2 Data Retention Period

We retain your information for as long as your account remains active. Even after account closure, certain information may be retained for a specified period to fulfil legal obligations. Once no longer needed, the information is securely deleted.

4 Data Sharing and Disclosure

11223b does not share your personal information with third parties, except in the following limited circumstances:

4.1 Service Providers

We work with trusted service providers who deliver specific services on our behalf — such as payment processing, identity verification, and technology services. These providers operate under contractual confidentiality obligations and may not use your information for any other purpose.

4.2 Legal Requirements

If disclosure of information is required by a valid legal order, court directive, or request from a government authority, we will be obliged to do so. In such cases, we will make every effort to notify you as far as possible.

4.3 Business Transfers

In the event of a company merger, acquisition, or asset transfer, your information may be transferred. However, you will be informed in advance and your information will remain protected in accordance with this privacy policy.

5 Cookie Policy

11223b uses cookies to improve website functionality and personalise your browsing experience.

5.1 Types of Cookies

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Performance Cookies: Measure website performance and detect errors.
• Functionality Cookies: Remember your preferences (such as language).
• Analytical Cookies: Analyse user behaviour to help improve the platform.

5.2 Cookie Controls

You can delete cookies or stop accepting new cookies from your browser settings at any time. Please note, however, that disabling essential cookies may affect certain important functions of the platform.

6 Your Rights

As a user of 11223b, you have the following rights over your personal information:

• Right of Access: You can request to know what information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you can request that your information be deleted.
• Right to Restrict Processing: In certain cases, you can ask us to limit how your information is used.
• Right to Portability: You can request that your information be provided in a readable format.
• Right to Object: You can object to your information being used for marketing purposes.
• Right to Withdraw Consent: You can withdraw any consent you have given at any time.

To exercise these rights, contact our support team via live chat or email.

7 Protection of Children and Minors

11223b is a responsible platform. Our services are intended only for those aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. If a user is identified as a minor during identity verification, their account will be closed immediately and any collected information will be deleted.

If you become aware that your child or any minor has opened an account on our platform, please contact us immediately.

8 Third-Party Links and Services

The 11223b website may at times contain information relating to third-party game providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, and others) or payment services (bKash, Nagad, Rocket, Upay). These third parties have their own privacy policies, and by using their services you are directly subject to their policies. We are not responsible for the privacy practices of third parties.

9 International Data Transfers

In some cases, your information may be stored on servers outside Bangladesh. In such cases, we ensure that adequate data protection measures are in place in the relevant country and that the standards set out in this privacy policy are maintained. We apply the necessary contractual and technical safeguards to ensure the security of your information.

10 Policy Changes and Updates

11223b may update this privacy policy from time to time. For any significant changes, we will post a notice on the website and, where applicable, inform you at your registered email address. Continuing to use the platform after a change is made will be considered acceptance of the updated policy.

You can easily tell whether the policy has been recently updated by checking the "Last Updated" date at the top of this page. We recommend that you review this policy on a regular basis.